I called Guardsman to repair a love seat I had bought at Ashley Furniture 8 months ago. Ashley referred me to Guardsman and after explaining my problem the told me I waited more than 5 days to report the defect.
Well I guess I should have told them I was emotionally drained because I just got back from a funeral in NY of my 5 year old niece who died from a brainstem tumor.
Why the *** did I spend my hard earned money for a 5 year warranty for rips and tears if I knew they would not honor their contract. As far as I am concerned stay away from Guardian they are crooks and Ashley does not keep the promises they give you in the showroom.
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