it is the biggest waste of money, we had two claims that were denied for the most unreal reasons, they will make any excuse not to pay for something, customer service is horrible in the processing center, they refused to let me speak to a supervisor. im not a very hot headed person and that phone call got me so upset! you are definitely better off paying a repair guy to come repair your furniture rather than deal with this joke of a company.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of guardsman protection plan. Guardsman needs to read this review and look into the issue (if any) according to poster's claims.