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Put in a claim in Oct 2012, they never got my paperwork.

So another 2 times in 2013, they never got my paper work again.

This time it has all been done via email they got my paper work as they had no choice. but have told me they will refuse to cover the defects as this was reported in 2012. The foams have collapsed and I have a £1500 peace of trash.

Never go to SCS or use Guardsman as they refuse to cover any thing stated on your insurance.

1st thing i tried to claim for was a stain in 2012 yet it was stated they was covered

Product or Service Mentioned: Guardsman Protection Plan.

Reason of review: Poor customer service.

Monetary Loss: $1500.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Sep 18, 2014.
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