Have gotten the same run around that other people on here are experiencing and complaining about. I don't know how these people sleep at night.
What a racket they are just stealing your money. Evidentially they have different definitions of words than I do. We had material running from the piping at the cushion seam. They proceeded to tell me that wasn't a seam and the runs in the cushion were not covered.
It has taken a month just to get a someone out to look at the cushion. He was at my residence for about three minutes took the same pictures I had taken and forwarded them to Guardsman. Two weeks later no call from Guardsman so I called them. That is when I was told the defects would not be covered.
How this company is still in business is beyond me. What a slime ball company.
People who work for them must be a special kind of *** bags. BUYER BEWARE - DO NOT DO BUSSINESS WITH THIS COMPANY.
Product or Service Mentioned: Guardsman Claim.
Reason of review: Poor customer service.