I am extremely let down by Guardsman and Nebraska Furniture Mart. I feel very taken advantage of.
I saved money to purchase a leather sectional and purchased the protection plan. Without even seeing my furniture they said they do not cover it although they are more than happy to take your money. I would avoid any furniture store that offers it because it is basically just a contract to steal your money.
When the salesperson represents the warranty as "covers everything including wear and tear" you believe them and buy it. I doubt that Guardsman will listen to my issue until enough unsatisfied customers come forward to tell their horror story about Guardsman.
Product or Service Mentioned: Guardsman Leather Furniture Protection Plan.
Reason of review: Warranty issue.
Monetary Loss: $1400.
Preferred solution: Full refund.
I didn't like: When i was sold the warranty covered all damage for 5 yeats.