On October 26, 2015 Guardsman Rep. Dan arrived at my house, I was told he would give me a call before arrival no call, Dan spent about five minutes looking at my leather sofa then said I will give you a good price for repair, it's now November 19, and I have not heard from Dan nor gotten a quote from anyone from the company, but they did take the $60.00 from my account. This company sucks, I would not recommend Guardsman to anyone, out of five stars they would get one star and that's because the only thing they did do was take my $60.00.
Product or Service Mentioned: Guardsman Protection Plan.
Reason of review: Poor customer service.
Preferred solution: Full refund.
Guardsman Pros: Quick response.
Guardsman Cons: No customer service.