I sent a request to Guardsman to have the arm on my couch fixed, they said they sent the paperwork on 3-28-16 to me, I filled it out with all additional documentation and mailed it the same day on 4-21-16 from WI to their office in MI. I waited for almost a yr for response.....
The response after calling to check on the status of my claim, it was dened stating they didn't receive the claim until 4-30-16 and is past their 30 day time frame to submit the claim. My only option was to send an email to firstname.lastname@example.org. which I did......
In no time, I got a letter stating they sent the paperwork on 3-28-16 and they received the paperwork on 4-29-16 (1 DAY after the 30 days!!!!) and they too denied my claim!!! This is a total SCAM, save your money, its not worth the aggravation or the money because they will not fix anything anyway!!!
Review about: Guardsman Elite Furniture Protection Plan.
Reason of review: Damaged or defective.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.
I didn't like: Seems like a scam.