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Guardsman review in Cascade, Michigan: My issue was fully resolved on May 7, 2019

Thank you, "pissed consumer. My replaced furniture was taken care of with a new furniture piece and installation.
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Review
#1530090 Review #1530090 is a subjective opinion of poster.
Reason of review
Reliable warranty

Guardsman review in District 1 Elkridge, Maryland: Not worth the money

1.5
Details
Bought a bedroom set from a large furniture company in our area and they offered a protection plan for stains, scratches etc for the furniture. We purchased the plan because the furniture was for my brother who was moving into a group home for mentally & physically disabled and we were concerned that the furniture might get scratched or damaged there. Approximately 20 months after the purchase we filed a claim for a damaged foot board, we weren't sure of the exact date of the damage and the claim ended up being denied because the date that I put for when the damage occurred was more than 30 days past by 4 days. The customer service person said that our policy and denied the claim. What a waste of money.
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Review
#1521164 Review #1521164 is a subjective opinion of poster.
Product
Guardsman Elite Furniture Protection Plan
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

Guardsman review: Waste of time

1.0
Details
Chair material split and coming off chair 3 years old 5 year warranty not covered sales woman at Cannock Harvey’s told us it covers the lot she LIED not happy
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Review
#1515145 Review #1515145 is a subjective opinion of poster.

Guardsman review: Doesn't cover anything

We have three different issues with our leather couch. None of them are covered under guardsman. I cannot believe that when they sell you the protection plan they say everything is covered included if you cut the furniture yourself with scissors which it a total lie. I will never buy this service plan again.
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Review
#1512540 Review #1512540 is a subjective opinion of poster.
Product
Guardsman Protection Plan
Reason of review
Not as described/ advertised
Loss
$300
Preferred solution
They aren't going to help me so no need to contact me. I will never purchase their stuff again and I just want others to be aware of this.

Guardsman review in San Diego, California: Update on warranty reject on torn couch

After contacting the BBB, Ca. state attorney General, and Pissed consumer, Guardsman agreed to fix it, but waiting for 6 weeks for the parts, fix, and thus, the resolution
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Review
#1511891 Review #1511891 is a subjective opinion of poster.
Reason of review
Warranty issue

Guardsman review in Los Angeles, California: How many lies?

Their reps will literally lie and give you the run-around forcing you to miss their deadlines. The sales reps misrepresent the insurance product and what it covers to get the sale, but what they promise is later not covered. A claim of mine that IS covered they simply keep sending out someone to "spray" the damaged leather area. The leather is MISSING, so no amount of spray is going to work. The language says the item would be repaired, replaced, or a cash settlement offered. Yet they just keep spraying the furniture and making me refile. It's absolutely fraudulent.
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Review
#1509961 Review #1509961 is a subjective opinion of poster.
Service
Guardsman Claim

Guardsman review: Terrible and fraudulent

I was convinced to buy a warranty program for an expensive couch/recliner set from Mor furniture. With no problems with a meticulously cared for set, I noticed a little tear. The nightmare ensued by a very--run around--avoidance from a company that I paid good money to protect. AFTER THEY ADMITTED responsibility and coverage, a repair man came to my house but admitted it was more than a small fix. DUE TO THAT, GUARDSMAN realized that it was more than a simple fix, they denied my claim. WHAT A FRAUD! NEVER buy GUARDSMAN..they don't respond or have a contact e-mail, web site, etc. THEY ARE FRAUDULENT, from top to bottom.
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Review
#1491133 Review #1491133 is a subjective opinion of poster.
Service
Guardsman Claim
Reason of review
Warranty issue
Loss
$1500
Preferred solution
Let the company propose a solution
I honestly tried to talk my husband out of buying the Guardsman warranty but he won. We had our sectional and ottoman for almost 2 years and I came home one day to a giant hole in the ottoman that my dog had chewed. I filed a claim but figured it'd be denied after...
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Review
#1490195 Review #1490195 is a subjective opinion of poster.
Reason of review
Good customer service
1.4
Details
I bought a 10-year extended warranty for my adjustable bed frame. It broke around the holidays, and I was traveling to see family, so I waited to submit the claim until I returned. The denied it on an absurd technicality hidden in the contract specifically to avoid...
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Review
#1480801 Review #1480801 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$500
Preferred solution
Deliver product or service ordered

Guardsman review in Mckinney, Texas: Don't use them

I have been trying to get service on my $7,000 Sectional and Guardsman has lied, and failed to provide service. They are a scam Wtf
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Review
#1476199 Review #1476199 is a subjective opinion of poster.