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We bought a 7/9/15 the seat broke down we bought it from Bel Funniture we paid 1695.00 for a secdional paid 199.00 for it to covered by guardian the April g can though the seat of on part I called and they asked when did it start I told them when it started be that...
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1.1
#1180821
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Not only will they find a way to not cover your repair (Legally or otherwise) their claim process is a nightmare. This is how it goes . 1. Go online and file a claim (My agreement # was not accepted and after 20 minutes on hold they said it was because I had a...
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1.0
#1174226
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I purchased the 5 year guardsman gold plan on April 2014, I have made several claims, the $1300 furniture I purchased, has had claims on all items. coffee table, recliner glider sofa and love love seat, guardsman would not fix the fabric that is just peeling off the so...
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1.0
I didn't like
  • Rep didnt let me talk to supervisor after holding for 35 min
#1166802
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I purchased the 5-year Guardsman gold plan I called on January 4th, 2018 regarding issues with my sectional sofa that I purchased in 2013 which has one year remaining on my warranty. I filled out the form which stated that the required claim documentation must be...
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1.0
I didn't like
  • Wtf
#1165390
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Guardsman - Will NOT honor warranty
We purchased an electric reclining sofa from NFM in Kansas City. We purchased the guardsman warranty for 5 years. The back of the sofa began to pucker really badly & we contacted guardsman, told them what had happened & then, printed their paperwork & filed a claim....
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1.0
#1157935
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Buyers beware Guardsman furniture insurance is a huge ripoff! The salesman tell you it covers everything but they have a bunch of hoops you need to jump through then wait 10day for them to tell you that your problem isn’t covered. They tell you they cover all stains &...
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1.0
#1152066
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Guardsman - Thievery Fraud Racket
Guardsman - Thievery Fraud Racket
Guardsman - Thievery Fraud Racket
Guardsman - Thievery Fraud Racket
Have gotten the same run around that other people on here are experiencing and complaining about. I don't know how these people sleep at night. What a racket they are just stealing your money. Evidentially they have different definitions of words than I do. We had...
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#1147449
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I bought almost 9,000.00 in furniture for fam room...saleslady gave me the 5 year gold protection plan.I should have taken a discount instead...my husbands liftchair broke, they dont honor it, because the store closed, a few months after I bought it. Guardsman tries to...
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#1146321
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A representative from Guardsman came to repair some leather furniture. After he finished I pointed out water spot on a coffee table. He said he could repair that. He proceeded to make it worse. Guardsman will not take responsibility for their employee's error, and...
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1.2
Product
I liked
  • Some of the staff
#1135746
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Guardsman - Lying, Cheating, Thieves
We purchased a table and chair from Ashley Furniture on 01/02/2016 with the Guardsman protection plan. We submitted for the first time a damaged request and are getting the runaround. Forms and pictures were sent after weeks of asking for assistance. The only contact...
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1.0
I didn't like
  • Denial from an email you cannot respond to
  • Failed to honor repair
#1133536
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