Most helpful review

SCAM - they do not honor protection plan

Guardsman - SCAM - they do not honor protection plan
My husband and I bought an AVIATOR from Haverty's with the GOLD PLAN from Guardsman. It died out on us and according to our plan, we should be covered but they are saying one of the pieces is not covered. I tried to go to the website for our coverage that Haverty's gave me but it doesn't exist. I keep getting bounced from Guardsman to Resolution (the company the technician is from) to Haverty's. Stay far away from Haverty's and far away from Guardsman. I just read that according to Forbes magazine Guardsman is one of the top 3 franchises to stay away from.

User's recommendation: Stay far away from Guardsman and Haverty’s.

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ID
#4068032 Review #4068032 is a subjective opinion of poster.
Location
Myrtle Beach, South Carolina

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Verified Reviewer

Plan is a joke!

DO NOT PURCHASE THIS FURNITURE PROTECTION PLAN!!! Guardsman is a joke! Failed on several occasions to repair/replace failed springs of our sectional piece. Technician lied to us because apparently his report said springs were fine. Also, DO NOT SHOP AT STEINHAFELS - another joke of a company! Both have extremely poor customer service! Rating would be zero stars if I could!

User's recommendation: Buyer Beware!

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ID
#4125294 Review #4125294 is a subjective opinion of poster.
Location
Occoquan, Virginia
Loss
$500
Preferred solution
Price reduction
New Reviewer

Need our sofa fixed