Yorba Linda, California
Not resolved

first of all, not recommended guardsman for anyone,

Related: Guardsman - Never again.

- we bought Guardsman Furniture Protection 5/Y from ashley, 1 month ago our bed is broken, we called Guardsman to fix it or replace it,

- they sent an application to fill it out with the pictures of the bed, we already did, and they called us again and said " we received your application and we gonna send someone to write a report " all of this and the bed sill broken

and after 2 weeks the guy came and wrote the report,

- after this they sent us an email and say, " we gonna replace this part with a new one, but we have to orde it from china, so i'll have to wait !!!!!

- after one more *** they called us again and say " sorry we didn't find your part, and we not able to buy another one for you because your bed is old, so you have 2 option 1- take $55 dollars 2- take $140 dollars ashley credit stor and deal with with ashley, and off course we didn't find anything with this price and the bed still broken

your gonna lose your money if you buy this most worst Furniture Protection, not recommended for anyone

Review about: Ashley Furniture.

Review #824125 is a subjective opinion of a user.

PRODUCT OR SERVICE Guardsman Protection Plan
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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