Product: Guardsman Warranty Clear all filters (0 of 38 reviews match)
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Guardsman - They suck

I usually do not buy warrantys for this very reason. they throw every obstacle in your path to not live up to their agreement
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Guardsman Warranty
#1224264
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Guardsman - Company will not stand by their warranty

They refuse to send out a technician, dating it's a stress tear. It's their way to get out of honoring the warranty.
1.0
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Guardsman Warranty
I didn't like
  • Handling of the claim
#1086406
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Guardsman Warranty Review

They do not actually make any attempt to honor the warranty rip off don't waste your money I sent in to request both were denied seems to me they just take your money for no reason
1.0
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Guardsman Warranty
#878237
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Guardsman Warranty Review

They make you jump through a thousand hoops to get a service you paid for! Boo! I wish I did not give them $250 for the warranty.
1.3
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Pleasant Hills, Maryland
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Guardsman Warranty
#797014
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Guardsman Warranty Review

Their warranty is a lie. I wasnt honored my warranty because I was supposed to call everyday to report my wear and tear scratches on my dinning table when I wanted them to fix a heat stain. Please do not get their warranty as you would get cheat out of your money. Please post complaints here to have enough evidence for the settlement we will need when I take them to court.
1.0
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Guardsman Warranty
#669548
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Bought a dinning set, 1 chair had loose joints and 2 more had the seat detached within days of use. Called for warranty repair as instructed by More Furniture in National City CA and after answering numerous questions Guardsman's joke of a warranty did not cover it. I...
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Guardsman Warranty
#649247
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Guardsman Warranty Review

Just like everyone else I purchased a 5 year warranty and when my couch suffered covered damage they denied it, twice. Not to mention their warranty specifically states it's covered. Save your money for when you buy furniture the next time.
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
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Guardsman Warranty
#614635
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Our two dinning chairs were broken accidentally so I called Guardsman and sent them pictures of broken chair. On March 7, some one from Guardsman called me and asked the reason for broke chairs. I said it don't know when it happened and exact reason. Based on my this...
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Anonymous
Anonymous

This is exactly what just happened to me. Sofa I've had 3 weeks has a hole in it - because I don't know the exact cause they said "it's not accidental" - what? Are they imp...

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Guardsman Warranty
I didn't like
  • Are also very rude
  • Approach
  • No customer service
#613621
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Worst company I have ever dealt with in my life. Every process along the way is the most inconvenient way they could ever do it. I have been trying for over a month to get someone to contact me. Just yesterday finally got someone on the phone and they hung up on me....
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1.0
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Guardsman Warranty
#600628
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Guardsman service plan is a rip off and a waste of money. My sectional came apart at the seams of a cussion. This issue has occurred twice (very common with couches, sofas, etc). The first time it was a hassle free process, but the most recent was not. The cussion...
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2.0
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Guardsman Warranty
#573863
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