Product: Guardsman Protection Plan Clear all filters (0 of 257 reviews match)
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I had the dealer come to my house twice and shave it and take pictures of it they told me I had to contact guardsman. I had to go to the store get photo copies of my purchase order and file 3 different forms of complaint and mail it not only once but twice and to this...
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Guardsman Protection Plan
#1303556
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Guardsman - Furniture

I purchased a warrenty and i have a small hole on a sofa cushion and they dont want to fix it this company is a big rip off
Product
Guardsman Protection Plan
#1303134
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Do NOT buy a Guardsman protection plan. It is the worst protection plan I have ever had. I would rather go through SquareTrade or something for a protection plan. My mom who suffers from extreme arthritis and osteoporosis has a lift chair from this store, and so we...
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1.1
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Guardsman Protection Plan
#1245355
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I filed a claim with Guardsman for fabric burn, they advised they would send a technician then decided they could not fix it but call for resolution. I did and after 30 minute wait was given option to get credit of cost of sofa at the store. Oh wait that store has...
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1.1
Product
Guardsman Protection Plan
I didn't like
  • Lies about a refund
  • How long i had to wait for a no then call in for explaination
  • Guardsman plan is a scam
#1240024
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Guardsman - Awful protection plan

We bought our couch 2 years ago and purchased a 5 year protection plan. So frustrated the couch is considered unserviceable with 3 stains on it that should have been covered. So are you planning on reimbursing my 3 years I lost. Never using you again. What a lousy company.
Product
Guardsman Protection Plan
#1114802
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The protection plan is really an agreement between the furniture store, the purchaser, and Guardsman and yet the burden of proof falls solely on you as the purchaser. There isn't an electronic transfer of the purchase agreement from the furniture store to Guardsman...
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Anonymous
jose

I have Guardsman coverage and filed a claim and was very pleased.Our sofa was repaired in a timely manner and they did a great job.Sorry you are having problems.

Product
Guardsman Protection Plan
#1102765
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Our sales associate introduced Guardsman and explained that the insurance included animal damage, pens left in pockets and all other accidental damage, scratches and stuff that exists. If not for the insurance we would not have purchased a leather set. After two years...
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Guardsman Protection Plan
#1094924
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The plan is worthless unless you have kids destroy the furniture with markers or bleach product since the techs cannot fix these type of accidental stains as our salesperson Jeff told us. Guardsman products are also cheaper on Amazon. If you have a problem with the...
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Anonymous
Sharon45

YES WE PURCHASED A SOFA AND Chair and the quality is not there. THEY HAVE DELIVERED 3 SOFAS AND ALL HAVE DEFECTS. We were told by customer service if we had the 3rd sofa deliv...

Balbasaur
Anonymous

We had similar problems dealing with Guardsman. It was a worthless and expensive maintenance plan our salesperson talked us in to purchasing. We even contacted their corporate...

1.5
Product
Guardsman Protection Plan
#1080840
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Guardsman - Nothing is covered

Frame bent. Fabric wore through. Seam tore. Multiple snags. Less than 2 years old. Guess what...not one thing was covered.
1.2
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Product
Guardsman Protection Plan
#1055568
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This company wanted to make you jump through hoops to file a complaint but I refused.they want you to wait on papers, file papers and pics online etc. etc. They gave me options to resolve my claim. I told them the store here in Ohio closed down. They said that was fine...
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1.9
Product
Guardsman Protection Plan
I liked
  • Some staff members
  • Some of the staff
#1052036
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