Product: Guardsman Protection Plan Clear all filters (0 of 262 reviews match)
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If you have any questions regarding the coverage of your protection plan, we welcome you to call Guardsman. We will be happy to help you understand what your plan covers as well as its limitations, and the requirements that must be fulfilled in order to receive...
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Guardsman Protection Plan
#1352126
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Purchased the plan and was told it covered all damage when my leather couch. My couch started peeling and it was not covered. I called to find out why and the customer service rep was very rude and told me it was only for accidental damage so I joked around and said ok...
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1.0
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Guardsman Protection Plan
#1319411
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I had the dealer come to my house twice and shave it and take pictures of it they told me I had to contact guardsman. I had to go to the store get photo copies of my purchase order and file 3 different forms of complaint and mail it not only once but twice and to this...
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Guardsman Protection Plan
#1303556
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Guardsman - Furniture

I purchased a warrenty and i have a small hole on a sofa cushion and they dont want to fix it this company is a big rip off
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Guardsman Protection Plan
#1303134
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I made a view service claims and only one went through. The stains they couldn't clean. The rips they couldn't repair. My entertainment center they wouldn't even replace the fireplace that is attached to my entertainment center. I bought all this insurance because of...
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1.0
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Guardsman Protection Plan
I didn't like
  • Worst decision ever made when purchasing plans
  • Warranty
#1297156
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The salesman at the furniture store sells you that it will cover everything. Totally not true. In fact I'm not sure if it covers anything. Our couch was sagging after two years and I filed a claim to try to get someone to come out to fix it and they came up with all...
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Anonymous
Harriet

Havertys furniture is the same. Made in China crap. No wonder their sales staff pressure sells the Guardsman plan. Total wadte of money. Consumer Beware! Check out the bad rev...

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Guardsman Protection Plan
#1283639
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Do NOT buy a Guardsman protection plan. It is the worst protection plan I have ever had. I would rather go through SquareTrade or something for a protection plan. My mom who suffers from extreme arthritis and osteoporosis has a lift chair from this store, and so we...
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1.1
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Guardsman Protection Plan
#1245355
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I filed a claim with Guardsman for fabric burn, they advised they would send a technician then decided they could not fix it but call for resolution. I did and after 30 minute wait was given option to get credit of cost of sofa at the store. Oh wait that store has...
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1.1
Product
Guardsman Protection Plan
I didn't like
  • Guardsman plan is a scam
  • How long i had to wait for a no then call in for explaination
  • Lies about a refund
#1240024
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Guardsman - Service agreement worthless

Complaint about rip and was told it was a defect in material not covered under agreement. Waited 25 minute for nothing Don’t ever buy service agreement
1.0
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Advertised vs Delivered
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Guardsman Protection Plan
#1128845
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Guardsman - Awful protection plan

We bought our couch 2 years ago and purchased a 5 year protection plan. So frustrated the couch is considered unserviceable with 3 stains on it that should have been covered. So are you planning on reimbursing my 3 years I lost. Never using you again. What a lousy company.
Product
Guardsman Protection Plan
#1114802
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