Product: Guardsman Protection Plan Clear all filters (251 of 251 reviews match)
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Guardsman - Awful protection plan

We bought our couch 2 years ago and purchased a 5 year protection plan. So frustrated the couch is considered unserviceable with 3 stains on it that should have been covered. So are you planning on reimbursing my 3 years I lost. Never using you again. What a lousy company.
Product
Guardsman Protection Plan
#1114802
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The protection plan is really an agreement between the furniture store, the purchaser, and Guardsman and yet the burden of proof falls solely on you as the purchaser. There isn't an electronic transfer of the purchase agreement from the furniture store to Guardsman...
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Anonymous
jose

I have Guardsman coverage and filed a claim and was very pleased.Our sofa was repaired in a timely manner and they did a great job.Sorry you are having problems.

Product
Guardsman Protection Plan
#1102765
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Our sales associate introduced Guardsman and explained that the insurance included animal damage, pens left in pockets and all other accidental damage, scratches and stuff that exists. If not for the insurance we would not have purchased a leather set. After two years...
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Guardsman Protection Plan
#1094924
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The plan is worthless unless you have kids destroy the furniture with markers or bleach product since the techs cannot fix these type of accidental stains as our salesperson Jeff told us. Guardsman products are also cheaper on Amazon. If you have a problem with the...
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Balbasaur
Anonymous

We had similar problems dealing with Guardsman. It was a worthless and expensive maintenance plan our salesperson talked us in to purchasing. We even contacted their corporate...

1.5
Product
Guardsman Protection Plan
#1080840
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Guardsman - Nothing is covered

Frame bent. Fabric wore through. Seam tore. Multiple snags. Less than 2 years old. Guess what...not one thing was covered.
1.2
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Product
Guardsman Protection Plan
#1055568
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This company wanted to make you jump through hoops to file a complaint but I refused.they want you to wait on papers, file papers and pics online etc. etc. They gave me options to resolve my claim. I told them the store here in Ohio closed down. They said that was fine...
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1.9
Product
Guardsman Protection Plan
I liked
  • Some staff members
  • Some of the staff
#1052036
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I purchased the 5 yrs protection plan from guardsman for my Ashley Furniture. Our dog was licking and discolored the leather couch we purchased.
I purchased the 5 yrs protection plan from guardsman for my Ashley Furniture. Our dog was licking and discolored the leather couch we purchased.
The plan states animals bodily fluids are covered.When we put in a claim, they twisted things & said wear doesn't count. Our couch is only 2 yrs. old and purchased for $1350. It should last longer than that for the money spent. We actually bought two couches. Only one...
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Anonymous
Anonymous

Deb that's color loss due to wear not a wet licking from your dog

1.6
Product
Guardsman Protection Plan
#1040942
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So, I purchased the 5 year plan from Guardsman that was suggested by the salesman stating that they cover everything for my furniture that I purchased from the Ashley's Furniture Home Store in Yorba Linda. 4 years later I ran into two issues in the same day and I was...
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1.0
Product
Guardsman Protection Plan
#1035852
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Don't ever buy this protection.They will send you this Thank you for submitting your service request form(s). We have completed the processing of your request, and we are sorry to advise you that the damage(s) and/or stain(s) that you reported are ineligible for...
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2.7
Product
Guardsman Protection Plan
#1001800
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Guardsman Worthless Protection plan
Bought two leather chairs from Havertys at a cost of about $2500 and a Guardsman 5 year Gold Protection Plan for $299. Got some prescription medication I was using for my scalp on a chair headrest and it took some color out in a couple of small places. First, Guardsman...
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Anonymous
Tom hammond

UPDATE. Guardsman, as I have said, is worthless. I called Havertys to ask than why they associated with such a company and when they heard my story they volunteered to warrant...

Product
Guardsman Protection Plan
#990823
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