I was sold a leather living room set back in 2009 with the 5 yr guardsman contract. 3 years after the sale, I found out it was bonded leather because it began to separate.
I called both Bob's and the Guardsman protection plan number. I was told "had I caused a rip with a screwdriver, it may be covered but not the de bonding". No matter what I said, they repeated the first answer as if they wanted me to say that.
What a waste of money for furniture and the protection plan... Never purchase anything that contains bonded leather, and read the fine print on all protection plans you buy.
Review about: Guardsman Protection Plan.
Monetary Loss: $1200.