We purchased leather furniture 4 years ago, purchased the guardsman protection plan, recently discovered cracks in the back of our reclining love seat, they said it was normal wear and tear, what a joke, even wrote the BBB and still no help, will never purchase any protection plans or extended warranties again, especially from guardsman, they are just out to get your money, stay away from them. Spent $4900 on the furniture and $ 239 on the plan, what a mistake.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of poor protection policy. Please immediately contact the author of this review to discuss poor customer service of guardsman protection plan. Guardsman needs to have the product delivered according to poster's claims.