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Guardsman is refusing to honor its warrant on our 5 yr protection plan stating we should've known better than to but the particular sofas we bought because they are material and would stain.In an email they clearly state that food and beverages stains are not covered despite being told upon purchase that all food and beverage, grease, blood etc stains are covered.

Related: Guardsman Gold Furniture Protection Plan Review from Boerne, Texas

The gold plan is supposed to cover our furniture that we purchased from Havertys in Murfreesboro, TN for 5 years. It's been 3. Our sofa has water rings all over it. Stains don't come out.

Liquids do not roll off of them as touted during the sales pitch. This is false advertising!! We were ripped off. The Guardsman reps were extremely rude and condescending.

Do not purchase!!!!Buyer beware!!!!

Review about: Gold 5 Year Protection Plan.

Review #847044 is a subjective opinion of a user.

1.0
Price Affordability
Value for money
Warranty
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Staff
Style and Design
Product or Service Quality
Customer service
Reliability
Delivery Service
Diversity of Products or Services
Website
Reason of Review / Monetary Loss Warranty issue / Not specified
Preferred solution Not specified

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