Guardsman Gold Furniture Protection Plan Review

71 of 433 Guardsman reviews

Guardsman is refusing to honor its warrant on our 5 yr protection plan stating we should've known better than to but the particular sofas we bought because they are material and would stain.In an email they clearly state that food and beverages stains are not covered despite being told upon purchase that all food and beverage, grease, blood etc stains are covered.

The gold plan is supposed to cover our furniture that we purchased from Havertys in Murfreesboro, TN for 5 years. It's been 3. Our sofa has water rings all over it. Stains don't come out.

Liquids do not roll off of them as touted during the sales pitch. This is false advertising!! We were ripped off. The Guardsman reps were extremely rude and condescending.

Do not purchase!!!!Buyer beware!!!!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Website
Diversity of Products or Services
Customer service
Staff
Delivery Service
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Price Affordability
Reliability
Product or Service Quality
Warranty
Style and Design
Value for money
More

Reason of review:
Warranty issue
Product or service
Gold 5 Year Protection Plan
Review category
Furniture and Decor
review #847044 by
Had an experience with Guardsman? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
71 of 433 Guardsman reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Guardsman. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Guardsman.
Filing a new complaint about
×