Guardsman Gold Furniture Protection Plan Reviews

Guardsman Gold Furniture Protection Plan 1 of 1
1.0
(5 reviews)
Value for money
Advertised vs Delivered
Price Affordability
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this company is not insurance provider..it more resembles a company blatantly committing fraud.You will receive the run around until you are so frustrated you give up.These people has no problem pulling the last dime out of a senior citizen's pocket to void a payout... Serious heads up people...You do not want to do business with this company. this review wants me to enter at least 100 words in the review...kinda weird.. hmmm fraud fraud fraud...
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1.0
I liked
  • Very dissatisfied
I didn't like
  • Price for value
  • Continous pass off to other depts
  • Ridiculous hold times
#950927
Our Leather sofa faded horribly and the seams are separating but Guardsman won't cover anything despite under their "gold" plan. The sofa is under three years old and the manufacturer has stopped producing them (most likely due to fabric issues). This is completely joke of coverage. There is no reason to purchase this product. We have been loyal Haverty's customers for years but this experience is causing us to reconsider. In addition to poor...
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1.0
I didn't like
  • Poor customer service
  • Does not honor warranty
  • Poor protection policy
#938453
At the same time we purchased the Guardsman Gold plan for $399.00. In the first few months after purchase we noticed cracks to 2 of the chairs slats. Guardsman would not fix or replace, and luckily Havertys gave us 2 replacement chairs. The quality of the 5 chains is extremely poor. The screws are constantly loosening and the final straw to our issue with these chairs occurred in June of 2016 when my teen son, who weighs 150 pounds was sitting...
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Guardsman Gold Furniture Protection Plan Review
Guardsman is refusing to honor its warrant on our 5 yr protection plan stating we should've known better than to but the particular sofas we bought because they are material and would stain. In an email they clearly state that food and beverages stains are not covered despite being told upon purchase that all food and beverage, grease, blood etc stains are covered. The gold plan is supposed to cover our furniture that we purchased from Havertys...
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