Product: Guardsman Furniture Professionals Protection Plan Clear all filters (3 of 3 reviews match)
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Guardsman - Don’t waste ur money

1.0
Details
Bought a reclining electric chair with the usb charger on the side and the inside piece broke so I called to make a repair and they said it’s not covered due to it specifically not stating the usb. This co is a f’in rip off!!!!!! I wouldn’t even give them 1star but had to put something.
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#1702219 Review #1702219 is a subjective opinion of poster.
Product
Guardsman Furniture Professionals Protection Plan
Cons
  • Guardsman plan is a scam
Reason of review
Warranty issue

Guardsman - Poor customer service and follow up

1.0
Details
After providing and completing a detailed claim form online as requested, I still had to call them to en-suite about the status of my claim. The people answering the call are more glorified automated service with a standard response. Advice to anyone who things are making a wise choice by taking a protection plan. We did we purchased through Nebraska and we never expected for this this poor service. It is best that you can get your work done if you search some DIY approach to fix your furniture issues rather than printing this poor business ethic. Hope this review is read and noticed by customer or operation or leadership team at Gaurdsman so there can be a change for good. For now you do not stand by your name of your company. Truly disappointed
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#1656350 Review #1656350 is a subjective opinion of poster.
Product
Guardsman Furniture Professionals Protection Plan
Cons
  • Worst decision ever made when purchasing plans
1.0
Details
we were told that if you did not make a claim in the 5 years, they would return $150 of the cost. So, we held out and did not make a claim. When we called them, or should i say, after 4 calls of 20 minutes on hold each time, someone finally answered. No voicemail. They...
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Review
#1226544 Review #1226544 is a subjective opinion of poster.
Product
Guardsman Furniture Professionals Protection Plan
Cons
  • Lies about a refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund
Tags
  • Refund Fraud

Contact Guardsman Customer Service

Website:
www.guardsman.com
Phone:
(800) 516-0195
All Guardsman Contacts

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