I bought this plan from Ashley Furniture and was told it covered accidents. Well I reported an accident which was caused by a child while having a party.
I don't know exactly what happened I dont know if there was a cut or spill which stained the furniture in these areas but it first appeared stained and whatever it was caused it to appear this was within a couple days which I reported and now the condition has worsen. Now after waiting fir your company to send someone out for over 30 dsys, which noone showed up, Im being told my claim is not covered. I followed your instructions but your company is not doing what the claim promise! This will not end here.
I will contact better business bereau to report this. My claim no is 11516688
Product or Service Mentioned: Guardsman Elite Furniture Protection Plan.
Reason of review: Not as described/ advertised.