Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
1 comment

I bought this plan from Ashley Furniture and was told it covered accidents.Well I reported an accident which was caused by a child while having a party.

I don't know exactly what happened I dont know if there was a cut or spill which stained the furniture in these areas but it first appeared stained and whatever it was caused it to appear this was within a couple days which I reported and now the condition has worsen. Now after waiting fir your company to send someone out for over 30 dsys, which noone showed up, Im being told my claim is not covered. I followed your instructions but your company is not doing what the claim promise! This will not end here.

I will contact better business bereau to report this.My claim no is 11516688

This person wrote the review because of not as described of guardsman elite furniture protection plan from Guardsman and attached photo s. Reviewer claimed that he or she wants Guardsman to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Guardsman for you to read. This information may help you with your purchase decision.

Had an Experience with Guardsman?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1294562

Really?just popped up like that huh?

I have 30 years in the furniture service industry, I can tell you youre full of you know what. MAYBE if the child spilled nail polish remover or paint thinner all over the thing.

But what you have is a reaction to body ph which has caused the top layer (toner coat) to peel.common on lesser quality finished leather.

You May Also Like

Ashley's furniture is covered by guardsman beware they lie to you Guardsman "When I bought the furniture it was covered by everything stains and rips burns . They have declined to fix anything because it is not covered and I bought the..." Read more Guardsman - Worthless warranty Guardsman "I had the leather on a leather recliner tear in two places and they will not cover the repair. Total waist of money as when I was sold the contract..." Read more Guardsman - DID exactly what I was suppose TO do and was STILL DENIED Guardsman "Just got off the phone with Guardsman -do not buy this furniture warranty... bought living room set from Jennifer Convertible - the seams in the arms of sofa, loveseat and..." Read more Guardsman NO COVERAGE Guardsman "We purchased leather furniture 4 years ago, purchased the guardsman protection plan, recently discovered cracks in the back of our reclining love seat, they said it was normal wear and..." Read more Wayfair - Misleading advertising Wayfair "Wayfair posted an ad on Yahoo Canada listing a ShelterLogic product at 204.99 When I clicked on the link the actual product was $310.99 When contacted they suggested the add..." Read more Precision Tune - They lied and put my life in danger. Precision Tune "On Thursday, September 14, 2017 .. I went to the precision tune in Wilson, NC for a routine oil change, tire rotation, and tire pressure check. I live 45 minutes..." Read more Chopretail - Horrible Experience Chopretail "I am a new mother and purchased a Spectra S2 pump from Chop Retail via Walmart. I like to be a prepared mother and ordered the pump 4 months before..." Read more Safe Step Tub - Never so dissapointed! Safe Step Tub "I was told by the Manager/Supervisor of *Safe Step Walk in Tubs Canada* that if I said anything about this that I would be charged with slander...how can the truth..." Read more