Product: Guardsman Elite Furniture Protection Plan Clear all filters (0 of 27 reviews match)
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I purchased a full coverage warranty from Guardsman for our dining room set, while under warranty one of the chairs broke. I had all my paperwork so i went online to file a claim. Then i had to pri t all the paperwork out and submit it. After they received my claim...
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1.0
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Guardsman Elite Furniture Protection Plan
#923787
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Guardsman - Elite Furniture Protection Plan Review from Mocksville, North Carolina
Guardsman - Elite Furniture Protection Plan Review from Mocksville, North Carolina
I bought this plan from Ashley Furniture and was told it covered accidents.Well I reported an accident which was caused by a child while having a party. I don't know exactly what happened I dont know if there was a cut or spill which stained the furniture in these...
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Anonymous
Anonymous

Really? just popped up like that huh? I have 30 years in the furniture service industry, I can tell you youre full of you know what. MAYBE if the child spilled nail polish rem...

1.0
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Guardsman Elite Furniture Protection Plan
#917830
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Guardsman - Buyer Beware!!!!
Purposely contacted the store Ashley Furniture where I purchased my 'fake' leather sofa and love seat that is suppose to be more durable than leather to verify this was something covered by Guardsman and was told yes. Received notice from Guardsman today that my...
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1.1
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Guardsman Elite Furniture Protection Plan
I liked
  • Very dissatisfied
I didn't like
  • Failure to live up to warranty
  • Warranty is very limited
  • Poor protection policy
#917165
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Guardsman furniture is a fraud. My father purchased furniture for me and his grand children before he passed. The guardsman policy was offered to us by Ashley. First I submitted a claim and they tell me I submitted it to late. O.K. there's a time limit, but when...
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1.0
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Guardsman Elite Furniture Protection Plan
#911674
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Had an issue with one of recliners contacted Guardsman with receipts and purchase agreements in hand and talked to a woman who assured me it was covered and told me to wait a couple days later and someone would contact me. Three weeks later I called to see what was...
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1.2
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Guardsman Elite Furniture Protection Plan
I liked
  • Very dissatisfied
#898152
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What a complete rip off.Was sold as an "elite" protection plan from an Ashley Furniture store, but it covers nothing that would actually need to be fixed on leather furniture (ripping, scratches, etc). You have to communicate by snail mail and the customer service was...
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Guardsman Elite Furniture Protection Plan
#896755
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Guardsman is a ripoff,when u buy the plan they dont explain what it protects until is too late,after i send them the form for service they ask for photos of the damage then it boiled down to it doesn't protect this it doesn't protect that well i ask them what it...
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1.2
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Guardsman Elite Furniture Protection Plan
#895478
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Guardsman Elite Furniture Protection Plan Review

They do not honor the warranty put you on hold for 30 minutes they come back on automatically deny the claim even though you send photos of the damages to the furniture it is to no avail they are trained to deny your claim do not under any circumstances purchase the extended warranty for furniture with this company
1.5
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Product
Guardsman Elite Furniture Protection Plan
I didn't like
  • Are also very rude
  • Approach
  • Failure to live up to their warranty
#889024
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This company is a scam! No customer service, no resolution, 18 hours calculated on my cell phone on hold being transferred between Ashley Furniture and Guardsman and still no resolution! I will continue to blog and report until my issue is resolved! I have the parts...
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Guardsman Elite Furniture Protection Plan
#886107
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I paid over $500 for my furniture's protection plan that is supposed to cover everything not matter what or how it happened to it, even if the damage is purposely done.After 2 years I had damages to my furniture due to the remodeling that I had. I claimed it and they...
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1.0
Product
Guardsman Elite Furniture Protection Plan
I didn't like
  • Worst decision ever made when purchasing plans
  • Misleading
  • Too complicated
#884580
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