Product: Guardsman Claim Clear all filters (0 of 81 reviews match)
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11-30-18 Never ever buy one of their warranties. We bought $5,000 couches from Mor furniture and was told that almost everything was covered. On morning we found something on the coaches and my wife cleaned it with leather cleaner and whatever was on the couches came...
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Guardsman Claim
#1411860
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Guardsman - Worst company EVER
Guardsman - Worst company EVER
Guardsman - Worst company EVER
Purchased a 5 yr protection plan though Ashley Furniture for my kitchen table and chairs. After 3 years the chairs screws were literally falling out of the chair. So I call the number to file the claim. They send me a bunch of sheets to fill out. Then they call to...
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Anonymous
Jeff

Should have told them you had a party and things got wild. Guardsman works when you read the plan and use their lingo. Don’t give them more information than briefly saying it ...

Anonymous
Durpa

Yup it’s normal. Easy fix though. Gorilla glue makes a good wood glue. Take a screw out and smear some glue on it and put it back in. Problem solved. And please don’t pull tha...

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Guardsman Claim
#1281067
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When the man told me that my claim would not be honored, I asked to have the payment I made to Guardsman refunded. He told me that the had no obligation to do so, because I live in Texas and acted like I am stupid. I’m pissed, when I am this pissed I will go all they...
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Guardsman Claim
I didn't like
  • Insulting
#1269611
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I’ve been dealing with Guardsman since the beginning of the 2018 year. When I called initially they stated they were backed up due to holidays when I submitted my claim. I waited no response. I reached back they're said backed up and they’ll get back to me. (They never...
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1.0
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Guardsman Claim
#1267646
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Filed a claim for my dining table that has a hidden leaf. Opened table to clean and when put back together the table will not lock. It's warped or the mechanism is broken. Guardsmen denied the claim and stated that due to stains/ wear and tear to the table top they are...
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Anonymous
andrethegiant

This scam of a company should be investigated every claim we submit is denied.Customer service are absolute ***

Anonymous
William

Which is it - warped or broken mechanism ? - there is a serious difference with potential product liability issues ... you mentioned stains as well ; cause ? --- photos would ...

1.0
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Guardsman Claim
#1228249
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Guardsman - Will never take a warranty out with this company again! Had

Had. Claim and sent paperwork in said they never received so i sent it back in and now they wil not fix or replace my furniture. This is a bogus company would not buy anything from them they do not hold up to there contracts
1.0
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Warranty
Product
Guardsman Claim
#1227081
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Purchased warranty on $10k worth of furniture less than a year ago. Denied claim due to 'length of time of claim versus when damage occurred'. Damage occurred on March 1, 2018 and claim was submitted March 14, 2018. Email stating the denial said to call if you wanted...
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Anonymous
Richard Knowles

Furniture companies receive a big commision when their salespeople sell Guardsman insurance plans. Our salesperson said they get written up and their job is on the line if the...

OvercookedStellersSeaCow
OvercookedStellersSeaCow

will not use these scammers

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Guardsman Claim
#1222750
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noticed damaged on my sofa and really was not sure how it was done/ when I filled out the form to claim I put what i thought happened. but i do have 6 grandkids not here all the time but have visited in the last couple years. i just dont know . Anyway i filed claim and...
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Anonymous
Linda

they seem a little deceiving

Product
Guardsman Claim
#1217984
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I have been trying to months to get our throw pillows sewn and the broken leg of our ottoman repaired. I submitted all appropriate paperwork, I have made phone calls after phone calls and each time its at least a 30minute wait on hold. They trasfered me to another...
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1.6
Product
Guardsman Claim
#1217516
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I filed a claim with them on a chair in which the frame broke.After two weeks of not hearing from anyone I called to follow up and was told a technician was scheduled -again I had not heard from anyone. They also had the wrong chair listed (I have bought multiple items...
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1.0
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Guardsman Claim
#1205677
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