You don't have to read the other reviews to find this out. They do anything they can to weasel out of their obligations.
I was lied to about what they cover. Their response was to review the tapes of conversation, but then said even if they found out an employee had lied they wouldn't honor the service agreement. When I purchased the plan I specifically asked about pet scratches. Of course yes it's covered.
But when the rubber meets the road and it's time to have a service.
No we don't cover that. Sorry you were lied to but even then we won't cover it.
Review about: Guardsman Protection Plan.