Not resolved

I purchased a $4067 leather sectional, and was lured into buying the Guardsman protection for $189. The sales person told me that the coverage was for "anything" that happened to the leather and that if they couldn't repair it, they would replace the sectional.

My son was careless and got magic marker on the back cushion. I called Guardsman and submitted the claim form and photos as required. I got a form letter denial saying, "review your coverage". When I called to get a specific reason for the denial, I was told that marker is not considered "ink" and, therefore, would not be repaired.

What a joke!

Run away for this company! If I had read the blogs, I never would have wasted my money!

Review about: Guardsman Protection Plan.

Monetary Loss: $189.

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