I bought the Guardsman Gold 5 year Plan from Haverty's in North Carolina. I lived there for only 2 years and moved to Florida.
One time they came out to repair chips and scratches in my Desk. I just filed another claim for chips and scratches in my Desk and they refused to honor the claim saying that I did not file it WITHIN 7 days. I moved and didn't know where the protection plan was. Who would know this??
Too many restrictions. I paid $499. for a useless one time one use protection Plan that I could have had serviced for $100 - $150.
I also submitted a claim for my Bedroom footboard and Nightstand saying that it was scratched moving from one place to another.
That was refused too because they don't cover moving damage. A total waste of money for a plan with way too many restrictions.
Reason of review: Warranty issue.
Preferred solution: Let the company propose a solution.