1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
2 comments

This product is a total ripoff, I bought the gold plan to cover for wear and tear spills damage etc..My sofa stitching began to fail in the center section cushion and on the sofa back from normal wear and tear the rep at guardsman told me it was a manufacturers defect after owning the sofa for 2.5 years, this is clearly wear and tear and they are refusing to cover it.

I used to use quite a few Valspar products not any longer!The customer service people I spoke with also sounded like they were annoyed that I even called, this entire process was a money taking scam

Review about: Guardsman Gold Furniture Protection Plan.

Reason of review: Poor customer service.

Monetary Loss: $900.

Preferred solution: Full refund.

I didn't like: Rude customer service rep.

Had an Experience with Guardsman?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1316721

Tell the dealer you bought it from that you are contacting the local tv station to do a story on the scam...they love stories like this.

rhbaker0295
Fort Worth, Texas, United States #1306763

As of this posting guardsman has failed to respond to the complaint I have filed against them, I will continue to seek justice for myself and the thousands of customers who paid for this worthless ***. I am in the process of trying to get an attorney to represent in a class action suit against the valspar corporation and will never buy another valspar product ever

You May Also Like

Guardsman Furniture Plan - What a rip off - They cover nothing! Guardsman "I purchased a sofa, love seat, recliner and the Guardsman Furniture plan from Ashley Furniture in Ontario, Ohio in May of 2013. My sofa cushion got 2 small tears in..." Read more Guardsman - Guardian refuses to fix or replace covered item. Guardsman "We bought a sofa and bought the Guardsman package for our leather sofa. In January of 16 we put in an incident report about a stain on our sofa. Stains..." Read more Guardsman - The worst shopping experience of my life Guardsman "I am extremely let down by Guardsman and Nebraska Furniture Mart. I feel very taken advantage of. I saved money to purchase a leather sectional and purchased the protection plan...." Read more Guardsman - Buyer Beware!!!! Guardsman "Purposely contacted the store Ashley Furniture where I purchased my 'fake' leather sofa and love seat that is suppose to be more durable than leather to verify this was something..." Read more Tbdress - Don't Buy from TB Dress!! Tbdress "I made the terrible mistake of purchasing two dresses for my daughter's wedding from TB Dress. When they arrived one had a broken zipper, the other did not fit correctly..." Read more Gearbest - Changed price - have to pay more than advertised Gearbest "I bought a smartwatch. It was advertised as RM68.28. shipping is RM14. When in the payment page, I selected to use my GB wallet, which RM79, click to use GB..." Read more Usaa - Unbelievable Usaa "Recently I was involved in an accident where upon approaching a light another driver who was stopped behind a much larger vehicle pulled out at the last minute in front..." Read more Bosley - Not good at all Bosley "It happened 2 years ago, in Feb, I believe. I paid 14k to have 2,500 grafts put in. I went back a year later was kinda happy with the results..." Read more