Guardsman - DID exactly what I was suppose TO do and was STILL DENIED
Just got off the phone with Guardsman -do not buy this furniture warranty...bought living room set from Jennifer Convertible - the seams in the arms of sofa, loveseat and chair ripped to the point of the stuffing coming out..
I took the pictures of the Damage then they asked for a pic. of the overall piece.. I did this HOWEVER my claim was DENIED not Because of the ripped seams THAT IS COVERED UNDER THE WARRANTY... BUT BECAUSE OF MY OVERALL PIC.
which shows the TERRIBLE CONDITION of all three pieces (the bounded leather coming off all 3 pieces)... HOWEVER I DID NOT MENTION THIS AT ALL ON MY CLIAIMS ONLY THAT SEAMS WERE RIPPED WITH STUFFING COMING OUT..
SO I was denied because of OVERALL PIC AND NOT FOR THE DAMAGE ITSELF......I AM BRINGING MY COMPLAINT TO THE SUPERVISOR..MY BEEF IS THAT I DID NOT CLAIM "THE CONDIITION OF THE OVERALL FURNITURE, BUT OF THE RIPS ONLY" I DONT UNDERSTAND WHY THEY ARE BASING IT ON OVERALL PIC..
More Review Details
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "We bought a sofa and bought the Guardsman package for our leather sofa. In January of 16 we put in an incident report about a stain on our sofa. Stains..."
- "Guardsman is refusing to honor its warrant on our 5 yr protection plan stating we should've known better than to but the particular sofas we bought because they are material..."
- "Bought 5 yr protection for my set , I have couple of problems which according to pamphlet is covered. When I submitted and sent photos with rulers next to issues,..."
- "I purchased a new home in May of 2016 from this builder in Indianola Iowa. The home itself was beautiful and they did an overall great job. I did not..."
- "Brand new Avenger leaks every time it rains. I bought it 6 minths ago from McGeorges RV and have had numerous leaks every time it rains. The manufacturer will not..."
- "I spent over 20 minutes with a brothers online support person who told me to take out the toner--remove it from the drum-replace it-go online for various information-do various procedures..."