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Contact Guardsman Customer Service

Guardsman Phone Numbers and Emails

Toll-Free Number:

  • (800) 516-0195
    United States
Call customer service
Send Message

Customer Service:

  • (800) 675-3603
    Furniture service (United States)
  • (800) 253-3957
    Protection Plan (United States)
  • +61 180 024 9252
    Australia
  • +44 123 544 4700
    United Kingdom

Technical Support:

  • (800) 966-3381
    United States

Guardsman Emails:

Complaints/ Feedback
Customer Service
Australia, United States
General Info
United Kindom
Jobs/ Career
Legal
Privacy Inquiries, United Kingdom
Media
Opt-out of Marketing Emails
Technical Support
United Kingdom, United States
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How to Contact Guardsman?

Most Popular Number:

(800) 516-0195
United States
Total calls: 78 Issue resolved: 1 Last call: Feb 24, 2025
author avatar
PissedConsumer Reporter

Guardsman customer service phone number is 800-516-0195.This is the line for toll-free calls from the United States. If you want to get connected with the furniture service department, dial 800-675-3603. To ask questions about the protection plan, call 800-253-3957.
For customers who call from Australia, the phone number to dial is +61-180-024-9252. Guardsman phone number for support in the United Kingdom is +44-123-544-4700. To get in touch with the US tech team, please call 800-966-3381.

Non-urgent issues can be addressed via email. Guardsman email address for complaints and feedback is complaints@guardsman.co.uk (for UK customers). The support email for US customers is guardsman.inbound@guardsman.com while the email for Australian customers is info@guardsmanaustralia.com.
If you want to get general information about the company, its products and services, send your inquiry to info@guardsman.co.uk.
The US tech team can be reached at joinguardsman@guardsman.com and the email for the UK tech support is fieldservices@guardsman.co.uk.
Are you looking for a job? Would you like to get information about career opportunities at Guardsman? If so, send your CV and job inquiries to askhr@guardsman.co.uk.

The corporate head office is based in Michigan. Guardsman address for mailing is GUARDSMAN SERVICE CENTER, P.O. BOX 88010, Grand Rapids, Michigan 49518-0010, United States. Besides its headquarters, the company also has a location in London.
If you are a legal expert who needs to contact the corporate legal department via mail, send your letter to Amynta Agency Inc., Attn: Legal Department, 2200 Highway 121, Suite 100, Bedford, TX 76021, United States.

To contact the company quickly and easily, customers can submit an online inquiry via Guardsman website. To leave a message for the Guardsman customer service, please click the “Contact” button in the upper right corner of the page. Then, fill out the message and submit your inquiry.

Guardsman Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Guardsman Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Guardsman is 8005160195. 76% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • People call Guardsman mainly because of request for information, product/ service and staff.

View full overview ›
PissedConsumer Club

Contact Information

Guardsman Website:

Guardsman Help Center:

Corporate Office Address:

GUARDSMAN SERVICE CENTER
P.O. BOX 88010
Grand Rapids, Michigan 49518-0010
United States

Other Info (opening hours):

Other Location:

Corporation Service Company (UK) Ltd

5 Churchill Place, 10th Floor

London E14 5HU

United Kindom


Guardsman Industries Ltd

152 Brook Drive, Milton Park

Abingdon Oxfordshire

OX14 4SD

United Kindom


Mailing Address:

Amynta Agency Inc.

Attn: Legal Department

2200 Highway 121, Suite 100

Bedford, TX 76021

United States

More contact details

Guardsman Customer Service Reviews

1.1 / 5
Bad
Guest-6702136
Terrible customer service

Terrible customer service. Got cut off numerous times.

So far tech is a no show. Don't ever purchase a warranty from this company, unless you like paying extra money for nothing.

Guest-6681883
AC repair warranty claim
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

This company has extremely poor customer service. After trying to receive a service call for the service warranty I purchased.

I was unable to get an appointment. When I did receive an appointment the Tech never showed up. This occurred three times. No explanation or response from Guardsman..

I was left on hold for over 45 minutes. I lost $600

How Good is Guardsman's Customer Service?

Phinehas Kqd
Phinehas Kqd
Feels Disappointed | Mar 04, 2023

If someone could contact me plz

Read full quote
Teala Rzu
Teala Rzu
Feels Disappointed | Feb 28, 2023

I left a message to cancel a service. Never got a call to have someone come out They have my credit card info.

Read full quote

Summary of Guardsman Customer Service Calls

102 TOTAL
CALLS
02:43 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Guardsman?

Request for Information Question:

  • “I need to talk to someone Asap. About my bed thanks”
  • “Appointment”
  • “About my claim”

Product/ Service Question:

  • “Damaged sofa”
  • “Warranty number”
  • “Repair technician did not show ip”

Staff Question:

  • “Service request”
  • “Service request 12007249”
  • “Complaint about customer service”

Shipping and Delivery Question:

  • “Parts delivery too long”
  • “Parts not received. Repairman came Aug 1”

Return/ Replace Question:

  • “Returned mailing to guardsman for food loss”

Activation/ Cancellation Question:

  • “Cancel appt”

Other Question:

  • “Claims”
  • “Tickets”
  • “Protection plan”

Compare Guardsman Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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