Contact Guardsman Customer Service
Guardsman Phone Numbers and Emails
Toll-Free Number:
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(800) 516-0195USA
Customer Service:
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(800) 675-3603Furniture service
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(800) 253-3957Protection Plan
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+61 180 024 9252Australia
Guardsman Emails:
Guardsman Contact Information
Guardsman Website:
Guardsman Help Center:
Corporate Office Address:
Summary of Guardsman Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Guardsman Customer Service?
Request for Information Question:
- “About my claim”
- “I have a request for a claim”
- “Looking for parts”
Staff Question:
- “Service request”
- “Service request 12007249”
- “Complaint about customer service”
Shipping and Delivery Question:
- “Parts not received. Repairman came Aug 1”
Product/ Service Question:
- “I need to speak to someone about someone who work there”
Other Question:
- “No call from repairman since you hired him on11/12/2033”
- “Need our sofa fixed”
- “Warranty number”
About
Pros: Very dissatisfied, No pros, Some of the staff, Quick response, Only want to receive money
Cons: Horrible customer service, Misrepresents coverage, Failure to live up to warranty, Unwilling to resolve issue, Does not honor warranty
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Guardsman is a business unit of The Valspar Corporation. Guardsman was founded in 1915 in Grand Rapids, Michigan, and has been a leader in the furniture protection industry ever since. The company pioneered the development of retailer-applied fabric protection under the trade name Fabri-Coate. Guardsman sells furniture protection plans in the United States, Canada, the United Kingdom and Australia. Selection of plans include single category Leather, Fabric, Mattress, Case Good, and comprehensive protection programs - Gold-in-Home and Elite -- that protect several types of furniture under one plan. In 2000, Guardsman was acquired by The Valspar Corporation of Minneapolis, Minnesota. An important part of the business structure is Guardsman FurniturePro, a North American franchise organization that specializes in on-site repair and refinishing of residential and commercial furniture.
Guardsman is ranked 689 out of 1663 in Furniture and Decor category
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