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Summary of Guardsman Customer Service Calls

12 TOTAL CALLS
67% SUCCESSFUL CONNECTIONS
01:32 AVG CALL DURATION
13% ISSUES RESOLVED

Customers Contact Guardsman to Ask about:

Other:

  • “I need an address so i can file my claim”
  • “Unable to contact you”

Guardsman Rating Stats

1.2 out of 5 stars
based on 223 reviews
See all 583 reviews

Rating stats

  1. 198 reviews
  2. 19 reviews
  3. 4 reviews
  4. 1 review
  5. 1 review

About Guardsman

Top 5 Guardsman Services

Claim, Customer Care, Account Manager, Repair, Sofa Repair

Top 5 Likes about Guardsman

Very dissatisfied, Some of the staff, Quick response, Some staff members, Redibly

Top 5 Dislikes about Guardsman

Poor customer service, Misrepresents coverage, Failure to live up to warranty, Unwilling to resolve issue, No customer service

Top 5 Related Companies

Valspar, PlastiKote, Cabot Stains, Devine Color

Summary

Guardsman is a business unit of The Valspar Corporation. Guardsman was founded in 1915 in Grand Rapids, Michigan, and has been a leader in the furniture protection industry ever since. The company pioneered the development of retailer-applied fabric protection under the trade name Fabri-Coate. Guardsman sells furniture protection plans in the United States, Canada, the United Kingdom and Australia. Selection of plans include single category Leather, Fabric, Mattress, Case Good, and comprehensive protection programs - Gold-in-Home and Elite -- that protect several types of furniture under one plan. In 2000, Guardsman was acquired by The Valspar Corporation of Minneapolis, Minnesota. An important part of the business structure is Guardsman FurniturePro, a North American franchise organization that specializes in on-site repair and refinishing of residential and commercial furniture.

Guardsman reviews and complaints

Guardsman is ranked 422 out of 1712 in Furniture and Decor category

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Guardsman Stats

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