Contact Guardsman Customer Service
Guardsman Phone Numbers and Emails
Toll-Free Number:
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(800) 516-0195
USA
Customer Service:
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(800) 675-3603
Furniture service
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(800) 253-3957
Protection Plan
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(800) 516-0195
USA
Guardsman Emails:
Guardsman Contact Information
Guardsman Website:
Guardsman Online Chat:
Corporate Office Address:
Summary of Guardsman Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Guardsman Customer Service?
Request for Information Question:
- “Looking for parts”
- “About my claim”
- “Claim status”
Staff Question:
- “Service request”
- “Service request 12007249”
- “Complaint about customer service”
Product/ Service Question:
- “I need to speak to someone about someone who work there”
Other Question:
- “Stain remove”
- “Waiting 2weeks on clail form”
- “Couch still messed up”
About
Claim, Customer Care, Account Manager
Protection Plan, Warranty, Elite Furniture Protection Plan
Pros: Very dissatisfied, No pros, Some of the staff, Quick response, Only want to receive money
Cons: Horrible customer service, Misrepresents coverage, Failure to live up to warranty, Unwilling to resolve issue, Rude and unrealistic time requirements
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Guardsman is a business unit of The Valspar Corporation. Guardsman was founded in 1915 in Grand Rapids, Michigan, and has been a leader in the furniture protection industry ever since. The company pioneered the development of retailer-applied fabric protection under the trade name Fabri-Coate. Guardsman sells furniture protection plans in the United States, Canada, the United Kingdom and Australia. Selection of plans include single category Leather, Fabric, Mattress, Case Good, and comprehensive protection programs - Gold-in-Home and Elite -- that protect several types of furniture under one plan. In 2000, Guardsman was acquired by The Valspar Corporation of Minneapolis, Minnesota. An important part of the business structure is Guardsman FurniturePro, a North American franchise organization that specializes in on-site repair and refinishing of residential and commercial furniture.
Guardsman is ranked 636 out of 1659 in Furniture and Decor category
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