Guardsman Phone Numbers and Emails

Toll-Free Number:

  • (800) 516-0195
    USA

Customer Service:

  • (800) 675-3603
    Furniture service
  • (800) 253-3957
    Protection Plan
  • (800) 516-0195
    USA
  • +61 180 024 9252
    Australia
  • +44 123 544 4700
    UK

Guardsman Emails:

Customer Service
Guardsman Australia, Guardsman UK
Legal
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Guardsman Contact Information

Guardsman Website:

Guardsman Online Chat:

Corporate Office Address:

GUARDSMAN SERVICE CENTER
P.O. BOX 88010
Grand Rapids, Michigan 49518-0010
United States
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Guardsman Rating Based on 295 Reviews

Rating details

1.1
more details
Customer service
Warranty
Product or Service Quality
Reliability

Rating stats

Rating trend

Summary of Guardsman Customer Service Calls

57 TOTAL
CALLS
02:12 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Guardsman Customer Service?

Request for Information Question:

  • “Looking for parts”
  • “About my claim”
  • “Claim status”

Staff Question:

  • “Service request”
  • “Service request 12007249”
  • “Complaint about customer service”

Product/ Service Question:

  • “I need to speak to someone about someone who work there”

Other Question:

  • “Stain remove”
  • “Waiting 2weeks on clail form”
  • “Couch still messed up”

About

Guardsman Terms of Service
To read more: https://www.guardsman.com/en/about/terms.html
Guardsman FAQ
The Client of Guardsmanve come to the right place. Here The User of Websitell find answers to some of the most frequently asked questions about Guardsman's protection plans, including what distinguishes them from a manufacturer's warranty. Hear about how Guardsman's Furniture Protection Plans work from the reviews and stories of real customers. A Guardsman Furniture Protection Plan helps protect The User's new furniture from accidental stains and damage caused by The Customer or someone in The Client's home. A Plan provides service for stain removal, repair, and even replacement of irreparable damaged items, depending on the type of plan The Customer purchase, so The Client of Guardsman can keep The Customer's furniture in good condition for years of enjoyment. A Furniture Protection Plan is not a warranty. Warranties cover manufacturer issues with the product. Typically the damage associated with a warranty is caused by an issue with the design, workmanship, or quality of materials, and is not caused by The User
To read more: https://www.guardsman.com/en/furniture_services/faqs.html
Top Guardsman Services

Claim, Customer Care, Account Manager

Top Guardsman Products

Protection Plan, Warranty, Elite Furniture Protection Plan

Guardsman Pros and Cons

Pros: Very dissatisfied, No pros, Some of the staff, Quick response, Only want to receive money

Cons: Horrible customer service, Misrepresents coverage, Failure to live up to warranty, Unwilling to resolve issue, Rude and unrealistic time requirements

Related Companies

Sherwin Williams, Valspar, Minwax, Dutch Boy, Cabot Stains

Summary

Guardsman is a business unit of The Valspar Corporation. Guardsman was founded in 1915 in Grand Rapids, Michigan, and has been a leader in the furniture protection industry ever since. The company pioneered the development of retailer-applied fabric protection under the trade name Fabri-Coate. Guardsman sells furniture protection plans in the United States, Canada, the United Kingdom and Australia. Selection of plans include single category Leather, Fabric, Mattress, Case Good, and comprehensive protection programs - Gold-in-Home and Elite -- that protect several types of furniture under one plan. In 2000, Guardsman was acquired by The Valspar Corporation of Minneapolis, Minnesota. An important part of the business structure is Guardsman FurniturePro, a North American franchise organization that specializes in on-site repair and refinishing of residential and commercial furniture.

Guardsman reviews and complaints

Guardsman is ranked 636 out of 1659 in Furniture and Decor category

Payment Methods

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