Contact Information

Guardsman Phone Numbers

Toll-Free Number:

  • (800) 516-0195 Guardsman USA

Customer Service:

  • (800) 516-0195 Guardsman USA
  • +6 128 867 3333 Guardsman Australia
  • +44 345 266 0626 Guardsman UK
  • +44 345 078 9602 Guardsman UK, Bensons for Beds customers
  • +44 345 078 9601 Guardsman UK, Harveys customers
  • (800) 822-7359
  • (800) 966-3381
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Other Info:

US hours of operation are Monday through Thursday, 8:30 a.m. to 5:00 p.m. your local time, Friday 8:30 a.m. to 6:00 p.m., Eastern Time.

Guardsman Australia P/L
Office Address:
Level 4, 2 Burbank Place,
Baulkham Hills NSW 2153
Email Enquiries: info@guardsmanaustralia.com

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Summary of Guardsman Customer Service Calls

16 TOTAL
CALLS
63% SUCCESSFUL
CONNECTIONS
02:12 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Guardsman to Ask about:

Request for Information Question:

  • “Check status of a claim”
  • “Claim status”
  • “I need an address so i can file my claim”

Product/ Service Question:

  • “I need to speak to someone about someone who work there”

Staff Question:

  • “Service call replacement part received”

Guardsman Rating Stats

1.1 out of 5 stars
based on 249 reviews
See all 621 reviews

Rating trend

About

Guardsman Terms of Service
To read more: https://www.guardsman.com/en/about/terms.html
Guardsman FAQ
The Client of Guardsmanve come to the right place. Here The User of Websitell find answers to some of the most frequently asked questions about Guardsman's protection plans, including what distinguishes them from a manufacturer's warranty. Hear about how Guardsman's Furniture Protection Plans work from the reviews and stories of real customers. A Guardsman Furniture Protection Plan helps protect The User's new furniture from accidental stains and damage caused by The Customer or someone in The Client's home. A Plan provides service for stain removal, repair, and even replacement of irreparable damaged items, depending on the type of plan The Customer purchase, so The Client of Guardsman can keep The Customer's furniture in good condition for years of enjoyment. A Furniture Protection Plan is not a warranty. Warranties cover manufacturer issues with the product. Typically the damage associated with a warranty is caused by an issue with the design, workmanship, or quality of materials, and is not caused by The User
To read more: https://www.guardsman.com/en/furniture_services/faqs.html
Top Guardsman Services

Claim, Customer Care, Account Manager

Top Guardsman Products

Protection Plan, Warranty, Elite Furniture Protection Plan

Guardsman Pros and Cons

Pros: Very dissatisfied, Some of the staff, Quick response, Some staff members, Redibly

Cons: Customer service, Unwilling to resolve issue, Misrepresents coverage, Failure to live up to warranty, No customer service

Related Companies

Sherwin Williams, Valspar, Minwax, Guardsman Australia, Dutch Boy

Summary

Guardsman is a business unit of The Valspar Corporation. Guardsman was founded in 1915 in Grand Rapids, Michigan, and has been a leader in the furniture protection industry ever since. The company pioneered the development of retailer-applied fabric protection under the trade name Fabri-Coate. Guardsman sells furniture protection plans in the United States, Canada, the United Kingdom and Australia. Selection of plans include single category Leather, Fabric, Mattress, Case Good, and comprehensive protection programs - Gold-in-Home and Elite -- that protect several types of furniture under one plan. In 2000, Guardsman was acquired by The Valspar Corporation of Minneapolis, Minnesota. An important part of the business structure is Guardsman FurniturePro, a North American franchise organization that specializes in on-site repair and refinishing of residential and commercial furniture.

Guardsman reviews and complaints

Guardsman is ranked 502 out of 2123 in Furniture and Decor category

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