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Guardsman review in Largo, Florida: GUARDMAN A SCAM

This company is a total scam. They do everything they can to deny your claim. First try and remember to submit it in 5 days and fill out impossible paperwork and then mail it on top of that. Do not waste your money on buying a guardsman plan. So I never noticed the 5 days part which is inside the brochure hidden behind the receipt at the bottom and was honest enough to say that the mechanism in the recliner had stopped working three weeks before. Spoke to every level of supervision and they are just there to say NO, your contract (that by the way I never got and didn't sign) states 5 days.
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Review
#800693 Review #800693 is a subjective opinion of poster.
Product
Guardsman Protection Plan
Cons
  • Unwilling to resolve issue
  • Warranty misleading
  • Warranty is a scam
Reason of review
Bad quality
Loss
$300
Preferred solution
Deliver product or service ordered
1.0
Details
I purchased the guardsman warranty because my salesman told me it covers anything that happens with my sofa. Well I recently submitted 2 claims issues and after many weeks of waiting both claims were denied they said issues were not covered according to the policy. So...
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Review
#799322 Review #799322 is a subjective opinion of poster.
Product
Guardsman Protection Plan
Cons
  • Unwilling to resolve issue
Reason of review
Warranty issue

Guardsman Warranty Review

1.3
Details
They make you jump through a thousand hoops to get a service you paid for! Boo! I wish I did not give them $250 for the warranty.
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Review
#797014 Review #797014 is a subjective opinion of poster.
Product
Guardsman Warranty
Reason of review
Poor customer service

Guardsman Protection Plan Review

I will never buy guardsman again, i used the fir years prior and now that I have a toddler, since there there was an accident with muliple stains from Thanksgiving tey will not cover it. Never again!
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Review
#793555 Review #793555 is a subjective opinion of poster.
Product
Guardsman Protection Plan
Reason of review
Bad quality

Guardsman - Protection Plan Review from Indio, California

Guardsman - Protection Plan Review from Indio, California
Guardsman - Protection Plan Review from Indio, California
Guardsman - Protection Plan Review from Indio, California
Photos you requested claim # 11428333
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Review
#792974 Review #792974 is a subjective opinion of poster.
Product
Guardsman Protection Plan

Guardsman review in Port Richey, Florida: Will not honor their warranty.

I called Guardsman to repair a love seat I had bought at Ashley Furniture 8 months ago. Ashley referred me to Guardsman and after explaining my problem the told me I waited more than 5 days to report the defect. Well I guess I should have told them I was emotionally drained because I just got back from a funeral in NY of my 5 year old niece who died from a brainstem tumor. Why the *** did I spend my hard earned money for a 5 year warranty for rips and tears if I knew they would not honor their contract. As far as I am concerned stay away from Guardian they are crooks and Ashley does not keep the promises they give you in the showroom.
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Review
#792212 Review #792212 is a subjective opinion of poster.
Product
Guardsman Protection Plan
Reason of review
Bad quality

Guardsman - Protection Plan Review from Milton, Massachusetts

1.0
Details
Boston Interior, doesn't care about their clients at all. Their management at their Stoughton, MA location rather argue with the customer than get the situation fixed. Guardsman hires outside help to go to people's homes that don't show any sort of ID who they work for and when you question them they give you a lot of attitude and some. I've been a Boston Interior customer for for over 7 years now and I have been treating like the button of an old sole off a cowboys boot. It's been 3 weeks now and I can't even get someone from Guardsman that has any respect or class at all, but Guardsman wants to be known as a prestigious company that's a joke. I can't even get in touch with any supervisor to call me back. I will let the entire world know what is going on with Boston Interior and Guardsman their company of choice that they send to their customers homes to clean furniture.
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Review
#791201 Review #791201 is a subjective opinion of poster.
Product
Guardsman Protection Plan
Reason of review
Poor customer service

Guardsman review in New Holstein, Wisconsin: Bad warranty

1.0
Details
Purchases leather furniture from American in Appleton, Wi, May 2012, spent $4900, purchased the Guardsman protection policy for $249 for a 7 yr. plan, recently discovered some tears on the love seat sectional, followed all the proper protocol with Guardsman only to have them tell us that it was not covered, what a joke, why even bother to waste the money buying their poor excuse for a policy , very disappointed, I am now filling a complaint with the BBB.
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Review
#788429 Review #788429 is a subjective opinion of poster.
Product
Guardsman Protection Plan
Cons
  • Poor protection policy
Reason of review
Warranty issue

Guardsman Protection Plan Review

1.0
Details
Bought the protection plan and now I've come to discover that the peeling on the sofa is not covered. It is an exclusion, I would never get guardsman again for anything.
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Review
#786028 Review #786028 is a subjective opinion of poster.
Product
Guardsman Protection Plan
Reason of review
Bad quality
1.0
Details
we purchased an elite policy from guardsman through ashley furniture.did every thing they asked in detail even took all the documents to ashley furniture to have them look it over and were told everything was in proper order for a covered accidental spill yet they came...
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Review
#783627 Review #783627 is a subjective opinion of poster.
Product
Guardsman Elite Furniture Protection Plan
Cons
  • Rude and unrealistic time requirements
Reason of review
Warranty issue
Loss
$2300
Preferred solution
Full refund
Tags
  • Guardsman insurance