1.3
  • Approach1 votes
  • No customer service1 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Jan 05
  • Repairs
  • Schererville, Indiana
  • Furniture Protection Plan
  • 86
  • REVIEW RATING 5/5

I sent in the exact paper work they asked for and 3 weeks later I get an email saying they didn't get the invoice that said I bought their protection. I went to Ashly furniture to get a copy just to make sure I had the right paper work and it was the exact thing I had sent the first time!!!! By the time I mailed it in they said it was too late I was suppose to do it in the 30 day window. Well I... Read more

Was this review helpful? 4 0

Complete scam won't fix anything you claim for.avoid Add comment

Total scam. Will make sure everyone I know doesn't buy this. Add comment

  • Dec 23, 2014
  • Furniture and Decor
  • Glen Burnie, Maryland
  • Damage Claim
  • 101
  • REVIEW RATING 4/5

Guardsman service plan is a rip off and a waste of money. My sectional came apart at the seams of a cussion. This issue has occurred twice (very common with couches, sofas, etc). The first time it was a hassle free process, but the most recent was not. The cussion was coming apart at the exact same location that the repair man had orginally fixed. I contacted Guardsman and than submitted my... Read more

Was this review helpful? 3 1

  • Dec 18, 2014
  • Furniture and Decor
  • Prairie Village, Kansas
  • Guardsman Protection Plan
  • 94
  • REVIEW RATING 3/5

I can't believe after I bought my furniture in 2012 I've never complained about anything.I called the nebraska Furniture about my furniture that is sagging.there wasn't much that they could do for me they can only give me the material that goes inside the cushion.they gave me the number to the Guards protection plan I spoke one of the persons that are at Guardsmen they said the only thing that... Read more

Was this review helpful? 0 0

  • Dec 14, 2014
  • Furniture and Decor
  • Lombard, Illinois
  • Guardsman Furniture Insurance
  • 1
  • 1
  • 100
  • REVIEW RATING 5/5

Paid $450 for Furniture Insurance through The Room Place; Sandra the Sales Rep from the Lombard, IL location stated this insurance covers scratches, scraps, heat damage, pen marks, etc. (her and I were very thorough due to me having 3 kids). I bought a kitten who scraped my chairs. Claim, denied. Why? On page 3... wait, I don't have a page 3. Not only do I not have the full warranty information,... Read more

Was this review helpful? 1 0

  • Dec 03, 2014
  • Furniture and Decor
  • Destin, Florida
  • Sectional Warranty
  • 185
  • REVIEW RATING 4/5

Scam. I was told by Havertys furniture, when I purchased my $2,500 sectional, this warranty covers stains etc for FIVE YEARS! This Guardmans, is not a ripoff, it's an outright SCAM. N I want my $ back!!! I can take a pic of my sectional myself. How is that a warranty? Someone! Anyone! Ferris! Did they fix your complaint, other than take a picture? Anyone? No. This company should have to pay back... Read more

Was this review helpful? 1 0

  • Dec 03, 2014
  • Furniture and Decor
  • Carmarthen, Wales
  • Seater Sofa
  • 101
  • REVIEW RATING 4/5

bought 3 seater and 2 seater sofa from scs was told it would be a good idea to purchase guardsman policy of which i purchased 2,1 for stains and 1 for structural defects was also told that all cushions are covered only to find out that i am not covered for fibre filled cushions. this company is a disgrace they sent the stain man out to look at sofas and he told me its one of the worse sofas he... Read more

Was this review helpful? 3 0

  • Nov 11, 2014
  • Repairs
  • Atlanta, Georgia
  • Repair Service
  • 207
  • REVIEW RATING 5/5

Worst service ever! I called in a claim and explained what happened, that there was a worn area and I sat down and tore it. I was told because I did not explain in greater detail, my claim is denied as normal wear and tear. I then said, sorry, I did not provide enough detail, let me explain further and I was told, too late. You were not detailed enough, so claim is denied. I apologized and... Read more

Was this review helpful? 2 0

  • Oct 28, 2014
  • Furniture and Decor
  • Virginia, United States
  • Gold Furniture Protection Plan
  • 1
  • 1
  • 249
  • REVIEW RATING 5/5

Purchased a $169.95 Gold 5-Year Furniture Protection Plan in 2012 covering chocolate brown cordurory La-Z-Boy sofa and loveseat. Was assured by furniture salesman this plan was worthwhile, because if no claims were made in 5 years, you'd get the plan purchase price returned to you as a store credit. Our cat urinated on the sofa and loveseat when we were moving furniture and the two pieces were... Read more

Was this review helpful? 2 0

Had an experience with Guardsman?

Write a review

More results for "guardsman"

Tag Results

Company Results

 
×
You are reading about Guardsman.
Filing a new complaint about
×